Masterguard Ups Software Integration
Masterguard Corporation
Did you try this: Unplug everything for 30 seconds, to give time for circuits to fall to zero? Then hook it all back up.
They can be connected in parallel and are available with integrated batteries. MASTERGUARD: Series S. To duplicate the existing relay contact interface. - Software for communication between computer and UPS. Nominal load rating. Optimally equipped for a 24-V uninterruptible power supply Even power failures lasting seconds can disrupt sensitive processes. To successfully bridge power failures for a period of minutes or hours, and thus prevent data losses, production outages, damage to products, etc., SITOP offers you a variety of different DC UPS modules. MASTERGUARD, L.P. 801 HAMMOND STREET, SUITE #200 COPPELL, TX 75019 PHONE (972) 393-1700 FAX (972) 393-1701 www.masterguard.com Welcome to the growing circle of MasterGuard protected families.
Just to make sure: Did you plug the load into UPS, and plug UPS into mains? So that the load is powered by mains? Did you then disconnect mains? Normally the UPS should take over at that point. And I supposed you pressed the reset button/switch?
Maybe a few buttons in combination? There may be a combination which resets the UPS, and the manufacturer didn't print it in the instructions. The UPS may be able to detect whether your backup battery has high or low internal resistance.
Masterguard Detectors
That may be how it determines whether the battery is acceptable. Try testing an alternate battery. Can you connect a car battery (or two if it's a 24 V system) to the internal connections of the UPS? This may not be easy to do. It is likely to have low internal resistance.